Founded in 1981, National Research Corporation (NRC) has maintained a strong commitment to improving the quality of healthcare received by patients and consumers through a focus on continual improvement in patient experience and performance measurement within the healthcare industry.

Who We Are

National Research Corporation (NRC) is a healthcare research and quality improvement firm offering performance measurement and improvement services to health plans, hospitals, health care systems, physicians, and other healthcare organizations. Dedicated solely to the healthcare industry, NRC is a leading provider of ongoing performance measurement, improvement, analysis and tracking services to healthcare organizations. NRC is a technical innovator, with state-of-the-art systems for large scale research projects and cutting edge web-based tools for improving service quality. > Learn more

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Products and Services

• Patient Experience Surveys
• Resident and Family Surveys
• Employee Commitment and Satisfaction Surveys
• Hospital Governance
• Medical Leadership and Physician Engagement
• Community Needs Assessment
• Marketing Performance Measurement
• Health Risk Assessments

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Patient Outreach and Surveys

• 2 million hospital patients surveyed annually
• 500,000 long-term care patients surveyed annually
• 500,000 healthcare employees surveyed annually
• 500,000 senior risk assessments conducted annually
• 300,000 households surveyed annually for TICKER

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Clients

• 2,000+ hospital facilities
• 6,000+ long-term care providers
• Numerous leading managed care providers

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